BOOKING & CANCELLATION CONDITIONS
Mondial Congress & Events reserves the right to change or cancel your bookings, in case you fail to make payment in due time, or do not qualify for and/or provide proof for the selected registration fee.
All handling/modification fees stated (for early cancellations and name changes) are net, before any VAT.
For all prices stated: In the event that new, higher legal charges are introduced, these will be added to the contract price.
Any refunds will be made after the congress.
REGISTRATION
Registration fees for the congress and networking events are stated in Euro and include 20% VAT.
Deadline for pre-registration is Friday, May 20th, 2022. For registration after this date, your confirmation will be available on-site at the registration counter. Registration on-site is possible throughout the entire congress during the registration counter’s opening hours.
Cancellations must be made in writing to the congress secretariat, Mondial Congress & Events. If received before Tuesday, March 15th 2022, all fees, except for a cancellation handling fee of EUR 40,- net will be refunded. No refunds will be made after this date.
For name changes a modification fee of EUR 20,- net will be charged.
Networking Event tickets cannot be reimbursed in case the ticket cannot be resold by the organiser.
Amounts due will be reimbursed after the congress
ACCOMMODATION
All prices are stated in Euro for the total selected stay incl. breakfast, service charges and VAT.
Individual hotel bookings (1-2 rooms) can only be confirmed upon receipt of a valid credit card guarantee (must be valid at the time of the congress).
Small group bookings (3-9 rooms) can only be confirmed upon receipt of the full prepayment or a valid credit card guarantee (must be valid at the time of the congress).
The payment and cancellation conditions for large groups (10+ rooms) are arranged within individual contracts.
The following conditions apply to individual hotel bookings and small group bookings (1-9 rooms):
Your booking is binding and can only be confirmed upon receipt of a valid credit card guarantee (must be valid at the time of the congress) respectively upon receipt of the full prepayment. As soon as Mondial Congress & Events has received this, a confirmation will be sent by e-mail. It will confirm the name of your hotel, the duration of your stay and the total amount of your booking.
For cancellations received for hotels under the Accor brand (Mama Shelter Bordeaux, Novotel Bordeaux Centre, Mercure Bordeaux Centre, Mercure Bordeaux Cité Mondiale Centre-Ville, Mercure Bordeaux Château Chartrons) 15 days prior to check-in, the given credit card will be charged with a cancellation handling fee of EUR 40,- net, respectively the prepaid booking costs will be refunded less a cancellation handling fee of EUR 40,- net. For cancellations received after this date the given credit card will be charged with the amount of all nights, respectively the prepaid booking costs will not be refunded.
Cancellations for the InterContinental Bordeaux - Le Grand Hotel (=Headquarter Hotel) are only possible until December 26th, 2021. For cancellations received after this date the given credit card will be charged with the amount of all nights, respectively the prepaid booking costs will not be refunded.
Only written cancellations can be accepted.
Free cancellation of the room is possible in case your cancellation is due to official COVID-19 regulations (only mandatory quarantine when travelling to Bordeaux/to your city of residence, official travel ban) in effect any time
during May 25-29, 2022. A respective confirmation has to be provided together with your written cancellation. Only sources and confirmations from official authorities are accepted.
For name changes, a modification fee of EUR 20,- net will be charged.
The number of nights booked is binding and will serve as the basis for your hotel invoice. In case of a no-show or early departure, the hotel may invoice all nights booked.
The hotel and Mondial Congress & Events are entitled to charge the given credit card with the amount resulting from the booking and cancellation conditions.
Credit Card Guarantee:
The credit card guarantee (together with your booking details) will be forwarded to the selected hotel. The booking is to be paid upon arrival at the hotel. The hotel reserves the right to test the credit card by pre-authorising one or all nights booked after the cancellation deadline respectively shortly before the arrival of the guest.
LIABILITY
Mondial Congress & Events and the organising society will not assume any responsibility for accidents, losses or damages, caused by unforeseen circumstances. No claims for indemnification for travel or other expenses from Mondial Congress & Events and the organising society shall arise for companies and participants should the congress, based on whatever cause and regardless of the timing, be partially or completely converted into a digital web-based event, or should the congress be cancelled as a whole. Delegates are advised to arrange their own, personal travel and health insurance. Only written agreements shall be valid. The place of jurisdiction shall be Vienna.
